Foundation
My team can clearly articulate where the business is going and why — without prompting from me.
When priorities shift, the team understands the reasoning. I don't have to re-explain from scratch.
We have shared values and operating principles that actually influence how decisions get made.
Decisions & Direction
When a decision needs to be made and I'm not available, my team knows what to do.
Decisions get made at the right level — without being escalated to me unnecessarily.
I spend most of my time on the future of the business, not putting out today's fires.
Execution & Standards
Work gets done at the same standard whether or not I'm watching.
Meetings end with clear owners and next steps — not just good conversation.
New people understand how we work here quickly — without me personally showing them.
Accountability & Communication
Problems surface early — my team tells me what's wrong before it becomes a crisis.
When someone commits to something, it gets done. Follow-through is the norm, not the exception.
Communication in my organization is direct and timely — people say what needs to be said.
Purpose & Culture
My team is motivated by something beyond their paycheck — they understand what we're building and why.
The culture of my business reflects the values I actually want — not just the ones on the wall.
When I'm not in the room, the team still behaves the way I'd want them to.
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